top of page

who can we help?


Villas &

Vacation Rentals


Upgraded is a modern company that provides services towards hotel & vacation rental owners. The main pillar of our services is reservations management, which is supported by marketing and consulting services offered to our partners.


For each property we create a tailor-made package of services, adapted to its needs and specifications.

See below the menu of services that we can offer.

services menu

~ appetizers ~

~ Market & competition research and analysis for proper pricing placement

~ Description texts creation for lodgings & small hotels

Creation or improvement of the OTA's listings (, Airbnb, HomeAway, Expedia etc.)

Creation or improvement of online profiles & listings

(Google My Business, Tripadvisor, Trivago etc.)

Creation of advertising listing in our website

Website development

Consulting services to organize the lodgings operation

~ mains ~

~ Full Reservations Management (online & direct)

~ OTA's Management (, Airbnb, HomeAway, Expedia etc.) 

~ Communication with guests and potential guests, 24 hours a day

~ Sending of instructions to all guests with information about the lodging and the arrival

Updating online bookings, availability, pricing and all reservations calendars

~ Constant update regarding reservations progress

Reputation Management: responses to all guest reviews

~ Operational coordination, crisis management and customer support

~ desserts ~

~ Lodging Photoshoot

~ Consulting for further promotional actions

~ Promotion through our own social media 

~ Pre - opening planning and implementetion (Hotels, Villas etc.)

bottom of page