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Upgraded is a modern company that provides services towards hotel & vacation rental owners. The main pillar of our services is reservations management, which is supported by marketing and consulting services offered to our partners.
For each property we create a tailor-made package of services, adapted to its needs and specifications.
See below the menu of services that we can offer.
services menu
~ appetizers ~
~ Market & competition research and analysis for proper pricing placement
~ Description texts creation for lodgings & small hotels
~ Creation or improvement of the OTA's listings (booking.com, Airbnb, HomeAway, Expedia etc.)
~ Creation or improvement of online profiles & listings
(Google My Business, Tripadvisor, Trivago etc.)
~ Creation of advertising listing in our website
~ Website development
~ Consulting services to organize the lodgings operation
~ mains ~
~ Full Reservations Management (online & direct)
~ OTA's Management (booking.com, Airbnb, HomeAway, Expedia etc.)
~ Communication with guests and potential guests, 24 hours a day
~ Sending of instructions to all guests with information about the lodging and the arrival
~ Updating online bookings, availability, pricing and all reservations calendars
~ Constant update regarding reservations progress
~ Reputation Management: responses to all guest reviews
~ Operational coordination, crisis management and customer support
~ desserts ~
~ Lodging Photoshoot
~ Consulting for further promotional actions
~ Promotion through our own social media
~ Pre - opening planning and implementetion (Hotels, Villas etc.)